Course Description

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. This course is designed to provide participants with a detailed and up-to-date overview of improving productivity through quality enhancement and cost reduction. It covers the concept and types of productivity; the total factor of productivity; measuring productivity; the levels at which productivity is measured; the external and internal factors and techniques of productivity improvement; the pareto method, ishikawa fish-bone diagram, six sigma and lean principles; and the non-value-added analysis, the 'focus' method and improving productivity through quality. During this interactive course, participants will learn the quality assurance, quality control, total quality management and quality responsibilities; the change management and continuous improvement; setting-up cost reduction program; the cost reduction opportunities, streamlining the organization and the ESSA method; the smart practices for increasing productivity, cost savings opportunities and barriers to a cost cutting program; and the performance management, KPI, balanced scorecards and benchmarking. link to course overview PDF

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies as a percentage of the total tuition hours

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology before or during the course for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable

Certificates	:	Only soft copy certificates will be issued to participants through Haward’s Portal. This includes Wallet Card Certificates if applicable
Training Materials	:	Only soft copy Training Materials (PDF format) will be issued to participant through the Virtual Training Platform
Training Methodology	:	80% of the program will be theory and 20% will be practical sessions, exercises, case studies, simulators or videos
Training Program	:	The training will be for 4 hours per day starting at 09:30 and ending at 13:30
H-STK Smart Training Kit	:	Not Applicable
Hands-on Practical Workshops	:	Not Applicable
Site Visit	:	Not Applicable
Simulators	:	Only software simulators will be used in the virtual courses. Hardware simulators are not applicable and will not be used in Virtual Training