Course Description

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. This course is designed to provide participants with an advanced overview of root cause analysis (RCA) methods and leadership. It covers the successful and unsuccessful results, human behavior, accountability, investigator attitude (mindset), investigation steps, job task analysis and the seven-step methodology; the investigation of the factors in evidence preservation, preserve and control evidence collect physical evidence, documentary evidence and human evidence and witness recollection statement; the lines of inquiry, individual mindset, personal and organizational accountability, management control elements and pareto analysis; and establishing contributing factors and validating underlying factors. During this interactive course, participants will learn to plan corrective actions; carryout report writing by preparing report template, sample incident analysis report template, grade cards/scoresheets and root cause analysis; apply the principles and techniques of effective team management and leadership and investigation of organization and management team; implement action plan follow up; and employ other methodologies on root cause analysis. link to course overview PDF

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies as a percentage of the total tuition hours

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology before or during the course for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable

Certificates	:	Only soft copy certificates will be issued to participants through Haward’s Portal. This includes Wallet Card Certificates if applicable
Training Materials	:	Only soft copy Training Materials (PDF format) will be issued to participant through the Virtual Training Platform
Training Methodology	:	80% of the program will be theory and 20% will be practical sessions, exercises, case studies, simulators or videos
Training Program	:	The training will be for 4 hours per day starting at 09:30 and ending at 13:30
H-STK Smart Training Kit	:	Not Applicable
Hands-on Practical Workshops	:	Not Applicable
Site Visit	:	Not Applicable
Simulators	:	Only software simulators will be used in the virtual courses. Hardware simulators are not applicable and will not be used in Virtual Training