Course Description

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. The course is designed to provide participants with an up-to-date overview on facilitation skills and group dynamics. The focus of the course is to build trusting relationships and define a clear brief/outcomes; plan appropriate small group interventions to deliver a brief/outcomes; facilitate effective and inclusive discussions, actions and learning; build awareness of good facilitation and group processes; and focus on facilitating ?conversations that matter? including how to host effective ?World Caf?? style small group table discussions within a large group engagement. The course will also cover the roots of facilitation; creating a safe, facilitative environment and defining where facilitation works; the facilitation cycle focusing on outcomes and objectives; delivering clear and concise instructions; overcoming common obstacles to effective facilitation; developing self awareness; the facilitator role and the basic principles of group processes; reducing facilitative stress; the techniques to develop emotional neutrality; the common causes of meeting tension; planning a facilitated meeting; identifying critical success factors; developing meeting agenda by applying critical planning and analysis techniques; and predicting potential meeting dysfunction.At the end of the course, participants will be able to make an assertive start, establish ground rules, achieve the meeting outcomes and close at the appropriate juncture; carryout active listening and facilitative questioning techniques; facilitate and build consensus; apply the tools to maintain and build concensus; employ advanced facilitative techniques through creating a highly productive climate and dealing with difficult people; create action plan for facilitation; implement checklists to support complete and timely follow-up; plan and structure an effective small group session; use a variety of methods to direct and guide groups; develop a personal facilitation action plan; identify and flex the facilitation style with self-awareness, authority and presence; develop strategies for managing dynamics indiverse cross cultural and intergenerational group; and capture and summarize information accurately and skillfully.

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies as a percentage of the total tuition hours

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology before or during the course for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable

Certificates	:	Only soft copy certificates will be issued to participants through Haward’s Portal. This includes Wallet Card Certificates if applicable
Training Materials	:	Only soft copy Training Materials (PDF format) will be issued to participant through the Virtual Training Platform
Training Methodology	:	80% of the program will be theory and 20% will be practical sessions, exercises, case studies, simulators or videos
Training Program	:	The training will be for 4 hours per day starting at 09:30 and ending at 13:30
H-STK Smart Training Kit	:	Not Applicable
Hands-on Practical Workshops	:	Not Applicable
Site Visit	:	Not Applicable
Simulators	:	Only software simulators will be used in the virtual courses. Hardware simulators are not applicable and will not be used in Virtual Training